Frequently Asked Questions (FAQs)

Sanitaryandfittings.com offers a wide range of premium sanitaryware and kitchen products designed for modern homes and commercial spaces.Our collection includeswash basins, wall-hung and floor-mounted commodes, kitchen sinks, taps, bathroom accessories, shower sets, hobs, hoods, and gas stoves.
We providecomplete bathroom and kitchen solutionsthat combine style, durability, and functionality—trusted by homeowners, architects, and interior designers across Pakistan.

Yes, all products at Sanitaryandfittings.com are suitable for both residential and commercial projects.Whether you’re furnishing a home, hotel, office, or apartment building, oursanitaryware, kitchen sinks, taps, commodes, wash basins, and accessoriesare designed for durability, functionality, and modern aesthetics.
Trusted byhomeowners, builders, and interior designers across Pakistan, our products offer long-lasting performance for every type of space.

Most products available at Sanitaryandfittings.com are proudly manufactured in Pakistan, using high-quality materials and advanced technology.We work closely with trusted local brands likeBrite Sanitary Ware, Dell Sanitary Wareand others known for theirdurable sanitaryware, kitchen fittings, and bathroom accessories.
Our goal is to offer reliable, stylish, and affordable solutions—made to meet the needs of both residential and commercial spaces.

Yes, you can view our products physically before making a purchase.Sanitaryandfittings.com hasin-store display optionswhere customers can explorewash basins, commodes, kitchen sinks, taps, hoods, stoves, and more in person.
Visit our showroom to experience thequality, design, and finishof each product before placing your order. For customers shopping online, we also provide detailed images, descriptions, and expert support to help you choose confidently.

Placing an order at Sanitaryandfittings.com is quick and easy.Simply browse our wide range ofsanitaryware, kitchen sinks, taps, stoves, wash basins, commodes, and accessories, add your desired products to the cart, and proceed to checkout.
You can complete your purchase withcash on deliveryor choose from other secure payment options. For assistance, our customer support team is available to guide you every step of the way.

Yes, Sanitaryandfittings.com offers fast and reliable delivery across Pakistan.We deliver all oursanitaryware and kitchen products, includingwash basins, commodes, sinks, taps, hoods, stoves, and accessories, to major cities and remote areas nationwide.
Enjoy the convenience ofdoorstep delivery, withcash on deliveryavailable for most items. Your order is packed securely to ensure safe and damage-free arrival.

Yes, Sanitaryandfittings.com offers Cash on Delivery (COD) for selected items only.COD is not available on sanitary ware productssuch aswash basins, commodes, and other ceramic itemsdue to their fragile nature.
However, you can enjoyCOD on fittings, taps, kitchen sinks, hoods, stoves, and accessories. All orders are safely packed and delivered nationwide with full support from our team.

At Sanitaryandfittings.com, delivery charges are paid by the customer unless stated otherwise during a special promotion or offer.Shipping costs depend on theproduct type, weight, and delivery locationacross Pakistan.
We ensure allwash basins, commodes, kitchen sinks, taps, stoves, and accessoriesare securely packed and transported through trusted courier services for safe delivery.

You can pay viaBank Transfer, EasyPaisa, JazzCash, and Cash on Delivery (COD)—available only for non-ceramic items liketaps, kitchen sinks, hoods, stoves, and accessories.
All payments are processed securely to ensure a smooth and reliable shopping experience across Pakistan.

Currently, Sanitaryandfittings.com does not offer installation services.However, all our products—includingwash basins, commodes, kitchen sinks, taps, hoods, and stoves—are designed foreasy and hassle-free installationby professional plumbers or technicians.

If you receive a damaged or incorrect product from Sanitaryandfittings.com, please contact us immediately for a quick resolution.We carefully inspect and pack allsanitaryware, kitchen sinks, taps, hoods, and accessories, but if any issue arises, we’re here to help.
Simply share pictures of the damaged or wrong item within 24 hours of delivery, and our team will guide you through thereplacement or return processas per our policy.

If you receive a defective or non-functional product from Sanitaryandfittings.com, please contact us immediately for support.We will assist you with areplacement or resolutionbased on the issue and product type.
Please note thatimported items are not covered under warranty, but we ensure all products are tested and packed securely before dispatch.
For locally manufactured products, warranty terms apply as per brand policy. Report any issues within 24 to 48 hours of delivery along with photos or videos.

Yes, Sanitaryandfittings.com offers warranty on selected locally manufactured products, depending on the brand and product category.
Items like wash basins, commodes, taps, kitchen sinks, hoods, and stoves may come with brand-backed warranties that cover manufacturing defects.
However, imported items are not covered under warranty. For full details on warranty or service support, please refer to the product description or contact our customer care team before purchase.

To file a service or warranty claim at Sanitaryandfittings.com, simply contact our customer support team with your order details.
Provide clear photos or videos of the issue, along with the invoice or order number, so we can verify the claim.
Warranty applies only to eligible locally manufactured products such as taps, kitchen sinks, hoods, stoves, and fittings.
Imported items are not covered under warranty, so please review product details before purchasing.
Our team will guide you through the claim process based on the brand’s terms and conditions.

Repairs or replacements under warranty at Sanitaryandfittings.com are free for eligible locally manufactured products with valid claims.
If your taps, kitchen sinks, hoods, stoves, or fittings develop a manufacturing defect within the warranty period, we will provide repair or replacement at no cost.
However, warranty does not cover damage due to misuse, improper installation, or wear and tear, and imported items are not covered under warranty.
Always check product-specific warranty terms before purchase or contact our support team for details.

Yes, Sanitaryandfittings.com offers bulk pricing and special dealer discounts on a wide range of products.
Whether you’re purchasing wash basins, commodes, kitchen sinks, taps, hoods, stoves, or bathroom accessories for a project or resale, we provide competitive rates for large orders.
Builders, contractors, and dealers across Pakistan trust us for reliable supply, quality products, and affordable pricing.
To get a custom quote or dealer package, please contact our sales team directly.

To stay updated with new arrivals, exclusive deals, and ongoing promotions at Sanitaryandfittings.com, subscribe to our newsletter and follow us on social media.
Be the first to know about latest wash basins, commodes, kitchen sinks, taps, stoves, hoods, and bathroom accessories added to our collection.
You’ll also receive updates on seasonal discounts, limited-time offers, and featured product launches—directly in your inbox or newsfeed.